Building an EAP with a 75% Engagement Rate – A Logistics & Media Tech Transformation
How we built a right-sized EAP, pan-India awareness, and manager-led first response into one connected mental health partnership.
Explore Module
Mental Health & EAP
A workforce that can't recover can't perform.
Structured mental health programs and Employee Assistance solutions that reduce absenteeism, prevent burnout, and build a resilience culture — before crisis forces the conversation.
Primary Audience:
CHRO / HR Head
CEO / COO
L&D / Well-being Lead
FriendsSquare Impact
Mental Health & EAP Impact.
₹16
Return for every ₹1 invested in workplace mental health
WHO, 2022
↓38%
Reduction in unplanned medical leave within 6 months of EAP activation
↓48%
Burnout index reduction in healthcare sector engagement
What we offer
Programs & modules.
Mental Health First Aid (MHFA) Certification
Training employees and managers to recognise early warning signs of mental distress, respond with care, and connect colleagues to the right support — before situations escalate.
All employees, HR, managers
Employee Assistance Program (EAP)
Confidential access to FriendsSquare's I/O psychologists and counsellors — through scheduled sessions, crisis support, and digital check-in tools. Designed for scale, with usage analytics for HR.
All employees
Manager Mental Health Awareness
Equipping managers — your first line of psychological support — with the language, tools, and confidence to spot distress, hold supportive conversations, and know when to refer.
All people managers
Burnout Prevention & Recovery Programs
Structured interventions for teams showing early burnout signals — workload audits, energy management training, recovery rituals, and leader behaviour change to reduce always-on culture.
High-pressure teams & leaders
Trauma-Aware Workplace Support
For healthcare, emergency services, and high-stress industries — building secondary trauma awareness, compassion fatigue recognition, and team debriefing structures into standard operating culture.
Healthcare, frontline, emergency response
Psychological Safety & Anxiety at Work
Webinar and workshop series on performance anxiety, imposter syndrome, and social anxiety in professional contexts — normalising the conversation and building practical coping tools.
All employees
Work-Life Integration & Boundary-Setting
Moving beyond work-life balance rhetoric into real skill-building — digital boundaries, recovery scheduling, and the leadership behaviours that make sustainable performance culturally normal.
All employees & leaders
Mental Health Awareness Month Activation (October)
A curated 30-day program for World Mental Health Month — webinars, awareness campaigns, peer-support moments, and leadership communication designed to normalise mental health conversations company-wide.
HR / Engagement teams
OUR APPROACH
Methodology
LEARNING
Build Capability & Commitment
Through practical role plays, peer coaching, and real world case studies, we embed applied skill, and genuine commitment.
BEHAVIOUR
What must they know & believe?
We identify the mental models, core principles, and cognitive shifts required to make new behaviours automatic.
EXPERIENCE
What makes it land & stick?
Content fades; context sticks. We don't deliver a one off event; we build a behavioural ecosystem that weaves the change into your daily workflow.
RESULTS
We Start Here
What business outcome must move?
Then, we reverse engineer the observable, on the job behaviours that directly drive that number.
OUR APPROACH
Design Backward From the Desired Result
We start with the outcome
and build everything around it.
Keep Learning
Related Case Studies
Discover how we design customized learning interventions for real world impact across industries.
Turning Managers into a Genuine First Line of Mental Health Support
Moving beyond token wellness sessions to build certified, scientifically grounded Mental Health First Aiders across people-facing roles.
Explore Module
Building a Habit Loop for Mental Fitness in Coworking and Flexible Workspace
Physical gyms exist everywhere. But where do people go to work on their mental fitness? The organisation wanted to create the same habit loop for mental wellbeing.
Explore Module
Replacing Reactive Management with Emotional Intelligence in Automotive and Architectural Glass Manufacturing
Building Emotional Intelligence across Senior and Global Cohorts.
Explore Module Bring This To Your Team
Customised Mental Health & EAP delivery.
Share your team size and context. We'll come back with a tailored format, timeline and sample session outline within one working day.
Related Services.
Psychometrics & People Analytics
Validated assessments that surface hidden potential, predict performance risk, and inform people decisions with data.
EXPLORE SERVICE
DEI, POSH & Culture
Beyond compliance — interventions that build genuine inclusion and the psychological safety high-performing teams need.
EXPLORE SERVICE
Leadership Development
From first-time managers to the C-suite — building the human capability that drives business decisions.
EXPLORE SERVICE